Case Practice Review Tools and Processes Created for Various Users Since 1993

• R.C. Monitoring Protocol (Child Protective Services and Foster Care Versions)
• Quality Assurance Review Protocol, Alabama Department of Human Resources, Family Services Partnership
• Student Services Review Protocol for School-Based Special Education and Related Services, Alabama Department of Education, Special Education Division
• Student Services Review Protocol for Day Treatment and Residential Treatment Programs, Alabama Department of Education, Special Education Division

• Case Review Protocol for Children’s Mental Health Services, Jason K. Lawsuit
• Shared Practice Review Protocol, Arizona Department of Health, Division of Behavioral Health Services

• Arkansas Quality Service Review, Arkansas Department of Human Services, Division of Children and Family Services

• Quality Service Review Protocol, Family Preservation Program, Portland, Maine
• Quality Service Review Protocol, Family Resource Center, Lowell, Massachusetts
• Quality Service Review Protocol, Family Advocacy and Support Program, Vermont
• Quality Service Review Protocol, Family Connections Program, Bridgeport, Connecticut
• Quality Service Review Protocol, Family Resource Center, Baltimore, Maryland

• Quality Service Review Protocol, for use with the Community Partnerships for Protecting Children Initiative of the Edna McConnell Clark Foundation, CSSP

• Coordinated Services Review Protocol, Delaware Department of Education and Project FACT [ a SAMHSA system of care project]

• System of Care Case Review Protocol, Florida Department of Children and Families

• Qualitative Case Consultation Protocol, Georgia Department of Human Resources, Division of Family and Children Services.
• Case Review Protocol for the Peach State Wraparound Initiative [a SAMHSA system of care grant project]
• System of Care Practice Review for Children’s Mental Health Services, Dekalb County Community Services Board

• Coordinated Services Review Protocol (Felix Court Monitor)
• School-Based Services Review Protocol (Felix Court Monitor)
• Coordinated Early Intervention Services Review Protocol (Hawaii Department of Health, Zero-to-Three, Early Intervention Program)
• Hospital-Based Services Review Protocol (Hawaii DOH, Division of Child and Adolescent Mental Health Services)
• Residential Treatment Services Review Protocol (Hawaii DOH, Division of Child and Adolescent Mental Health Services)
• Therapeutic Group Care Services Review Protocol (Hawaii DOH, Division of Child and Adolescent Mental Health Services)
• Therapeutic Foster Care Services Review Protocol (Hawaii DOH, Division of Child and Adolescent Mental Health Services)
• Intensive In-home and Community-based Services Review Protocol (Hawaii DOH, Division of Child and Adolescent Mental Health Services)
• Coordinated Services Review for Children with Special Needs, Ages 0-5, The Malama Pono Project
• Service Testing Protocol for the Ohana Project, [ Hawaii’s SAMHSA system of care project]

• Quality Services Review, Iowa Department of Human Services, Division of Behavioral, Developmental, and Protective Services for Families, Adults, and Children

• Quality Service Review, New York Office of Children and Family Services and New York City Administration for Children’s Services

• Coordinated Practice Review, North Carolina Department of Health and Human Services, Division of Mental Health, Developmental Disabilities, and Substance Abuse [for the PENPALS and FACES projects, SAMHSA system of care projects]

• Practice Development Review, Missouri Department of Social Services, Division of Family Services

• Children’s Performance and Outcome Review Team (C-PORT Protocol), Tennessee Commission for Children and Youth
• Case Review Protocol for examination of the Impact of Managed Care on Children with Serious Emotional Disorders, The Impact Project, Vanderbilt University

• Qualitative Case Review Protocol, Utah Department of Human Services, Division of Child and Family Services

• Community Services Review Protocol,(for children and families) Dixon Court Monitor and The District of Columbia Department of Mental Health
• Community Services Review Protocol,(for adult participants) Dixon Court Monitor and The District of Columbia Department of Mental Health

• Sensitivity to the local context
• Extensive experience in managing, measuring and developing programs across the majority of human services and educational programs
• Understanding of large-scale service system change and reform
• Documentation of change
• Evaluation of change processes
• Exploration, documentation, and measure of the consequences of change